Terms & Conditions
Last Updated: January 15, 2024
Introduction
These Terms and Conditions ("Terms") govern your use of the Somdaka Funerals website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.
Services
Somdaka Funerals provides funeral services, estate planning, and related services as described on our website. All services are subject to availability and may be modified or discontinued without prior notice.
The descriptions of our services on the website are for informational purposes only. We reserve the right to make changes to our services, prices, and policies at any time.
Service Agreements
When you engage our services, you will be required to sign a separate service agreement that outlines the specific terms and conditions applicable to the services you have selected. In the event of any conflict between these Terms and the service agreement, the service agreement shall prevail.
Payments
Payment terms for our services are outlined in the service agreement. We accept various payment methods as indicated on our website or communicated to you during the service arrangement process.
All prices are quoted in South African Rand (ZAR) and are inclusive of VAT unless otherwise stated. We reserve the right to change our prices at any time, but changes will not affect services for which we have already sent you a confirmation.
Cancellations and Refunds
Our cancellation and refund policy is outlined in the service agreement. Due to the nature of funeral services, cancellations may be subject to specific terms and conditions.
For pre-paid funeral plans, refunds will be processed according to the terms specified in your plan documentation.
Website Use
Acceptable Use
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress to other users, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
Intellectual Property
All content on our website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Somdaka Funerals or its content suppliers and is protected by South African and international copyright laws. You may not reproduce, modify, distribute, or republish any content from our website without our prior written consent.
User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Limitation of Liability
To the fullest extent permitted by law, Somdaka Funerals shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our website or services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our website
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via our website
Indemnification
You agree to indemnify, defend, and hold harmless Somdaka Funerals, its officers, directors, employees, agents, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us at:
Somdaka Funerals
1 Msibi Street, Emmangweni Section
Tembisa, Johannesburg
Email: info@somdaka.co.za
Phone: +27 11 920 2002