Privacy Policy
Last Updated: January 15, 2024
Introduction
Somdaka Funerals ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, services, or interact with us in any way.
By using our services, you consent to the data practices described in this Privacy Policy. We may change this Privacy Policy from time to time. If we make any significant changes, we will notify you through the contact information you have provided or by placing a prominent notice on our website.
Information We Collect
We may collect the following types of information:
Personal Information
- Name, address, email address, and telephone number
- Identity or passport number
- Date of birth
- Information about deceased individuals for whom we are providing services
- Payment information
- Any other information you provide to us when using our services
Non-Personal Information
- Browser type and version
- Operating system
- IP address
- Pages visited on our website
- Time and date of your visit
- Time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and managing the services you request
- Processing payments
- Communicating with you about our services
- Sending you important information regarding changes to our policies
- Complying with legal and regulatory requirements
- Improving our website and services
- Conducting research and analysis
- Preventing fraud and ensuring the security of our website
Disclosure of Your Information
We may share your personal information with:
- Service providers who assist us in operating our website and conducting our business
- Relevant authorities when required by law, such as in response to a subpoena, court order, or similar legal process
- Third parties in the event of a merger, acquisition, or sale of all or a portion of our assets, with notice to you
We do not sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, destruction, or damage. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under South African data protection laws, including POPIA, you have the right to:
- Request access to your personal information
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
- Withdraw consent at any time, where we rely on consent to process your personal information
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our website. They help us analyze how users use our site and improve your user experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Somdaka Funerals
1 Msibi Street, Emmangweni Section
Tembisa, Johannesburg
Email: info@somdaka.co.za
Phone: +27 11 920 2002